Some of the most common duties of an unarmed security officer typically include:

1. Access Control: Checking identification, verifying credentials, and controlling entry to the premises or designated areas.

2. Patrolling and Surveillance: Conducting regular patrols of the premises, monitoring surveillance systems, and reporting any suspicious activities or incidents.

3. Security Monitoring: Keeping a watchful eye on the surroundings, including monitoring CCTV cameras, alarms, and other security systems.

4. Incident Response: Responding to security breaches, disturbances, or emergencies, and taking appropriate actions to resolve or report them.

5. Crowd Management: Maintaining order and ensuring the safety of individuals in crowded areas, such as events or public gatherings.

6. Customer Service: Assisting visitors, employees, or customers with inquiries, directions, or other assistance while maintaining a professional and courteous demeanor.

7. Safety Inspections: Identifying and reporting safety hazards, such as faulty equipment, potential fire risks, or trip hazards.

8. Report Writing: Documenting incidents, observations, and any relevant information in accurate and detailed reports.

9. Emergency Procedures: Following established protocols and procedures during emergencies, including evacuations, lockdowns, or first aid responses.

10. Liaison with Law Enforcement: Cooperating and communicating with law enforcement agencies as needed, providing support or information during investigations.

11. Loss Prevention: Deterring theft, vandalism, or other criminal activities by maintaining a visible presence and promptly reporting suspicious behavior.

12. Adherence to Policies and Regulations: Enforcing company policies, security protocols, and applicable laws or regulations.

It’s important to note that the specific duties of an unarmed security guard may vary depending on the location, type of establishment, and specific responsibilities assigned by the employer. 

To get a security licence in Sydney you must first complete a CPP20218-Certificate II Security Operations, pre-qualifications including being 18 years old, a fit and proper person to hold the class of licence, no criminal record.

The security guard course comprises of fourteen (14) units of competency including the prerequisite unit  Provide First Aid which must be possessed before you enrol.

Combined with outstanding support both during and after your course, you will be supported to gain the knowledge and qualifications to apply for a Class 1A security licence, to become a security guard.

The candidate sought to hold a Security Licence in NSW must operate as a Security Guard in NSW and be employed by a master licensee, or hold a master licence of their own.

You must also apply to the Security Licence Enforcement Directorate (SLED) for a licence. At the time of applying, you must provide SLED with 100 points of ID, your current first aid certificate and a CPP20218 Certificate II in Security Operations.

Physical fitness requirements for security guards may vary depending on the specific job role and employer. While there might not be standardised fitness tests or requirements for all security guard positions, having a certain level of physical fitness can be beneficial in performing the duties effectively. Some security guard roles, such as those involving patrolling large areas or responding to physical altercations, may require a higher level of physical fitness.

It is important for security guards to possess basic physical capabilities such as endurance, strength, and agility to carry out tasks such as patrolling, standing or walking for extended periods, and responding to emergencies if needed. Additionally, maintaining overall good health and physical fitness can contribute to one’s ability to handle stressful situations, maintain focus, and react swiftly when necessary.

It is recommended for individuals interested in pursuing a career as a security guard to maintain a reasonable level of physical fitness through regular exercise and a healthy lifestyle. However, specific fitness requirements, if any, would be determined by the employer or organisation offering the security guard position.

There are various types of security guard positions available, catering to different industries and specific security needs. Some common types of security guard positions include:

1. Corporate Security Guard: Provides security services within corporate settings, such as office buildings, ensuring the safety of employees, visitors, and property.

2. Residential Security Guard: Guards residential areas, including gated communities, apartment complexes, or private residences, to maintain a secure environment for residents and their property.

3. Retail Security Guard: Works in retail environments, such as malls, stores, or supermarkets, to deter theft, monitor surveillance systems, and ensure a safe shopping experience for customers and staff.

4. Event Security Guard: Provides security services during events, concerts, conferences, or exhibitions, managing access control, crowd management, and handling potential security threats.

5. Hospital Security Guard: Ensures the safety and security of patients, visitors, and staff within healthcare facilities, managing access control, responding to emergencies, and preventing disruptions.

6. Educational Institution Security Guard: Guards schools, colleges, or universities, maintaining a safe environment for students, staff, and visitors, enforcing security protocols, and responding to incidents.

7. Government Facility Security Guard: Provides security services for government buildings, facilities, or institutions, enforcing security procedures, protecting sensitive information, and ensuring the safety of personnel and visitors.

8. Industrial/Construction Site Security Guard: Protects industrial facilities, construction sites, or warehouses, preventing unauthorized access, monitoring equipment, and safeguarding valuable assets.

9. Mobile Patrol Security Guard: Conducts mobile patrols in designated areas, monitoring multiple locations, responding to alarms or incidents, and providing a visible security presence.

10. Transportation Security Guard: Works in transportation hubs, such as airports, train stations, or ports, ensuring the safety of passengers, screening luggage, and maintaining order in public areas.

Security guards face various challenges in their roles, depending on the specific environment and circumstances they operate in. Some common challenges faced by security guards include:

1. Safety and Security Threats: Security guards often encounter potentially dangerous situations, including dealing with unruly individuals, diffusing conflicts, and responding to security breaches or emergencies.

2. Vigilance and Alertness: Maintaining constant vigilance and staying alert for any suspicious activities or threats can be mentally and physically demanding, especially during long shifts or in high-stress environments.

3. Monotony and Boredom: In certain assignments or posts, security guards may face long periods of inactivity or limited tasks, leading to monotony and boredom, which can impact their focus and motivation.

4. Dealing with Difficult Individuals: Security guards may encounter individuals who are uncooperative, aggressive, or confrontational. Effectively handling such situations while maintaining professionalism and ensuring everyone’s safety can be challenging.

5. Physical Demands: Depending on the position, security guards may be required to stand or walk for extended periods, work in challenging weather conditions, or perform physically demanding tasks, which can be physically exhausting.

6. Shift Work and Irregular Hours: Security guards often work non-traditional hours, including evenings, weekends, and holidays. This can disrupt their sleep patterns, personal life, and social interactions.

7. Communication and Conflict Resolution: Effective communication is crucial for security guards to interact with the public, colleagues, and law enforcement. Resolving conflicts, diffusing tense situations, and communicating clearly under pressure require strong interpersonal skills.

8. Adherence to Protocols and Procedures: Security guards must consistently follow strict protocols and procedures, including access control, reporting incidents, and enforcing rules. This requires attention to detail and adherence to guidelines.

9. Patrolling and Surveillance: Conducting thorough patrols, monitoring surveillance systems, and remaining attentive to potential security risks require focus, attention to detail, and the ability to multitask.

10. Emotional Resilience: Security guards may witness or experience distressing or traumatic events. Building emotional resilience and coping mechanisms to manage stress, anxiety, and potential psychological impact is essential.

It’s important for security guards to receive proper training, support, and ongoing professional development to effectively navigate these challenges and ensure their own safety, as well as the safety of others.