Certificate II in Security Operations (CPP20218) Brisbane
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Certificate II in Security Operations (CPP20218) Brisbane
Enrol now in the Certificate II in Security Operations (CPP20218) course in Brisbane. This nationally recognised training is required for individuals seeking to work as security officers in Queensland.
- Nationally Recognised Training
- Qualification code: CPP20218
- Qualification title: Certificate II in Security Operations
- Delivered by Multisec Consultancy RTO No: 45548
Course overview
This qualification reflects the role of a security officer responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour, and removing persons from premises. CPP20218 is intended to align with occupational licensing outcomes including:
- Security officer – unarmed guard
- Security officer – crowd controller
Important: Completing this course is a key requirement for Queensland security licensing, but licensing is decided by the Queensland Government (Office of Fair Trading) and is not guaranteed.
What this course can lead to...
Depending on the licence type you apply for and the employer/role, outcomes may include work such as:
- Unarmed guarding (static or patrol)
- Crowd control / venue security
- Gatehouse / entry screening
- Basic escort and protection duties
Licensing in Queensland – what happens after you finish
To work as an unarmed security officer or crowd controller in Queensland you typically need a Queensland security provider class 1 licence (with the relevant function). Queensland Government licensing requirements include:
- Be 18+
- Provide proof of identity
- Fingerprints (paid)
- Criminal history check (paid)
- Completion of the required training course
Queensland Government indicates applications usually take 4–6 weeks to process (can take longer if information is missing).
Typical QLD licence costs (paid to the Queensland Government, separate to course fees):
- Criminal history check: $47.10
- Fingerprinting: $109.60
- Class 1 licence fee examples: $363.90 (1 year) / $720.30 (3 years) (single function, unrestricted) and $449.30 (1 year) / $905.60 (3 years) (multiple function, unrestricted)
Course duration and delivery
Delivery Mode:
Blended (self-paced theory + face-to-face practical assessment days in Brisbane).
Total Duration:
Typically, 1 week for face-to-face practical components, plus online/self-paced theory (timeframes vary by learner).
Training Location:
Our courses are run at our fully catered facility in Oxley Brisbane. 2257 Ipswich Road Oxley 4075, Brisbane QLD. Great training rooms, eating areas and amenities.
Entry Requirements:
There are no formal entry requirements for CPP20218. However, in practice, you should be able to:
- Communicate clearly in English (verbal and written)
- Participate safely in practical scenarios (standing, moving, basic physical techniques)
- Bring required photo ID for verification
- Minimum age for QLD licensing is 18+
Units of competency (core – 14)
To be awarded CPP20218, competency must be achieved in 14 core units:
- CPPSEC2101 Apply effective communication skills to maintain security
- CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
- CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
- CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
- CPPSEC2105 Provide quality services to a range of security clients
- CPPSEC2106 Protect self and others using basic defensive techniques
- CPPSEC2107 Patrol premises to monitor property and maintain security
- CPPSEC2108 Screen people, personal effects and items to maintain security
- CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
- CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
- CPPSEC2111 Apply security procedures to manage intoxicated persons
- CPPSEC2112 Apply security procedures to remove persons from premises
- CPPSEC2113 Escort and protect persons and valuables
- HLTAID011 Provide first aid
Assessment
Assessment methods may include (as per our Training and Assessment Strategy):
- Knowledge questions and short answer tasks
- Practical demonstrations and scenarios (including crowd control and incident response simulations)
- Workplace-style documentation tasks (incident reports, logs)
- First aid practical assessment (HLTAID011)
AQF certification documentation is issued only when competency is achieved in all required units.
Course fees
Course fee (tuition): $649 (GST free)
This includes:
- Training and assessment for all units listed above
- Learning and assessment materials
- First aid certification as part of the program
Not included (student-paid):
- Queensland Government licensing fees (fingerprinting, criminal history check, licence application fees)
Refunds and consumer information
Refunds, transfers, withdrawals, complaints and appeals are handled in line with our Policies in our student handbook.
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email Brisbane@multisectraining.edu.au or submit an enquiry.
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